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182235
July 8th, 2013 11:00
dell inspiron 3420 integrated webcam problem
hi
i have dell inspiron 3420 laptop,,,,due to some reason i install new window 7 ultimate 32 bit,,,,every thing is fine and working properly but problem occurred with my webcam,,,,,its driver is installed correctly but webcam does not work in any application,,,,,,,when i want to install dell webcam center it gives the MSG that did not detect any webcam central on your system,,,,,please help me in this regard coz i tired so much,,,, what should i do now and how i back my webcam to work as it was,,,,,,,,,,,,,, waitng for urgent reply
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DELL-Sundeep B
874 Posts
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July 8th, 2013 12:00
Hi dremworld,
Please check under 'Imaging Devices' in 'Device Manager' and see if the Integrated webcam gets detected. To check webcam in 'Device Manager':
If the Webcam is detected in Device Manager, I would suggest you to install Dell Webcam Central software and check if the camera is working. You may download and install Webcam software from the following link http://dell.to/15OOsF6
If the webcam is not detected, uninstall all the 'USB Root Hubs' listed under 'Universal Serial Bus controllers' in Device Manager and restart the computer.
Please reply if you have any questions.
dremworld
3 Posts
0
July 8th, 2013 12:00
yes the webcam is detected and its driver has been installed properly,,when i uninstall its driver, immediately it is installed automatically by window i restarted my laptop same was the case its driver installed at once auto,,,,,,,there is no icon or no option for webcam,,,,,,nor the dell webcam center is installing,,,,,,webcam works fine in picasa photo editor but it does not work in skype or in facebook,,,,,,,
dremworld
3 Posts
0
July 8th, 2013 22:00
thnks,,,,,,,,now my webcam works fine
DELL-Sundeep B
874 Posts
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July 9th, 2013 13:00
Hi dremworld,
Glad to know that issue has been resolved.
Please reply if you have any further questions. I would be happy to assist you.
Nasismile
1 Message
0
June 3rd, 2014 11:00
hi
first it was working correctly on 8 window but after some time
i got a problem with my dell webcam inspiron 3420 imaging devices
Says that your driver is up to date but not working below is the message
This device cannot start. (Code 10)
The specified request is not a valid operation for the target device.
the driver name is 3333dn/3335dn
PudgyOne
11 Legend
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30.3K Posts
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106.6K Points
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June 4th, 2014 04:00
Nasismile,
Code 10 is a driver issue.
Did you recently install/reinstall the operating system? If yes, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Windows 7/8 is supposed to provide the webcam drivers for most Dell computers. If you system needs webcam drivers, go to Drivers & Downloads enter your service tag, then select your operating system. If your system needs webcam drivers, they'll be listed under Input.
(Windows 8)How to make the webcam work with help from this youtube. You have to open the Camera app first, and then click Settings on the charm bar to see where you can give the app permission to use the webcam.
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
You can try this file, also known as Dell Webcam Central.
Create a new unrestricted user account and try the webcam. Did the webcam work?
If yes, log out and log back in to your account and try the webcam. Did the webcam work?
If no, then the webcam became detached from the motherboard, usually near the webcam
Rick
inspiron3420
1 Message
0
October 23rd, 2014 15:00
Hi Sundeep,
My laptop have the same issue, the webcam is detected and i have installed Webcam Central software but it say the device is busy in some other program whereas, there isn't any program running. Although Skype detects it for a second and then it blinks off.
Also,there is a yellow icon with Teredo Tunneling pseudo-interface.
Please help!
ashisaloni
1 Message
0
June 30th, 2015 14:00
Dear sandeep B . I am facing the same problem.i uninstalled the USB root hum but it automatically gets reinstalled after restarting. And I cant find webcam in device manager. Please help
techlady01
1 Rookie
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10 Posts
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January 5th, 2016 19:00
Sandeep,
I have a different, but I think related issue. I am getting an error message in Device Manager. Under "Imaging Devices" the Dell 3333dn/3335dn has an exclamation point inside a triangle beside it. When I open the device, I get the same error message mentioned earlier "This device cannot start. (Code 10) The specified request is not a valid operation for the target device." However, my webcam seems to be working fine, at least, I can see myself in Skype. However, I used to record video using the KWorld 2800 USB device. About 9 months ago, that device stopped working, which is a disappointment, as it turned my computer into a very handy digital VCR. I am wondering if the Dell device's problem is related to the problem with the Dell 3333dn/3335dn.
Thanks.