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January 22nd, 2019 16:00
CCTK.exe BootOrder comes with a empty device list
Hi Community,
I'm using the Dell Command Configure to manage the BootOrder sequence (CCTK.exe BootOrder --Sequence). For some devices the command works as expected as below:
======================Output Command CCTK.exe BootOrder=====================
C:\Program Files (x86)\Dell\Command Configure\X86_64>cctk.exe BootOrder
DeviceStatus DeviceNumber DeviceType Shortform DeviceDescription
-------------------------------------------------------------------------
Enabled 1 UEFI Device uefi UEFI:CD/DVD Drive
Enabled 2 UEFI Device uefi UEFI:Removable Device
Enabled 3 UEFI Device uefi UEFI:Network Device
-------------------------------------------------------------------------
You can use DeviceNumber or shortform to set the boot order.
Example1: cctk BootOrder --Sequence=2,1,3 --DisableDevice=1 --EnableDevice=2,3
Example2: cctk BootOrder --Sequence=cdrom,hdd.2,hdd.1 --DisableDevice=hdd.2 --EnableDevice=cdrom,hdd.1
In file operation, same command can write like BootOrder=+cdrom,-hdd.2,+hdd.1
-------------------------------------------------------------------------
Enabled 1 UEFI Device uefi UEFI:CD/DVD Drive
Enabled 2 UEFI Device uefi UEFI:Removable Device
Enabled 3 UEFI Device uefi UEFI:Network Device
-------------------------------------------------------------------------
You can use DeviceNumber or shortform to set the boot order.
Example1: cctk BootOrder --Sequence=2,1,3 --DisableDevice=1 --EnableDevice=2,3
Example2: cctk BootOrder --Sequence=cdrom,hdd.2,hdd.1 --DisableDevice=hdd.2 --EnableDevice=cdrom,hdd.1
In file operation, same command can write like BootOrder=+cdrom,-hdd.2,+hdd.1
======================End of Output Command CCTK.exe=====================
But for other devices, when I run the command, it brings a empty boot device list as below:
======================Output Command CCTK.exe BootOrder=====================
C:\Program Files (x86)\Dell\Command Configure\X86_64>cctk.exe BootOrder
DeviceStatus DeviceNumber DeviceType Shortform DeviceDescription
-------------------------------------------------------------------------
-------------------------------------------------------------------------
You can use DeviceNumber or shortform to set the boot order.
Example1: cctk BootOrder --Sequence=2,1,3 --DisableDevice=1 --EnableDevice=2,3
Example2: cctk BootOrder --Sequence=cdrom,hdd.2,hdd.1 --DisableDevice=hdd.2 --EnableDevice=cdrom,hdd.1
In file operation, same command can write like BootOrder=+cdrom,-hdd.2,+hdd.1
-------------------------------------------------------------------------
-------------------------------------------------------------------------
You can use DeviceNumber or shortform to set the boot order.
Example1: cctk BootOrder --Sequence=2,1,3 --DisableDevice=1 --EnableDevice=2,3
Example2: cctk BootOrder --Sequence=cdrom,hdd.2,hdd.1 --DisableDevice=hdd.2 --EnableDevice=cdrom,hdd.1
In file operation, same command can write like BootOrder=+cdrom,-hdd.2,+hdd.1
======================End of Output Command CCTK.exe=====================
All devices are supported by Dell Command Configure (Latitude) and I'm using the latest version 4.0.1. All devices are using UEFI and secure boot.
A nyone knows why it brings a empty list for BootOrder device?
Best Regards
mvrh
49 Posts
0
February 5th, 2019 06:00
Is there a common denominator to be found? For example:
The machines that fail, are they from the same model?
Did you update firmware to the latest version on the failing devices?
Are you using a Administrator password on the BIOS/UEFI settings and if so, are you using it in your cctk command? Could the password be different on different machines?
Mark