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March 31st, 2021 00:00

Dell are appalling at this....but mgmt choose these piece of rubbish laptops for some reason.

We have this exact same problem with the 5420....its on the image from the 'manufacturer' but no where to be seen in their so-called comprehensive CAB download.

The nonsense we have to go through every time they churn out another model is ridiculous.....the main problem being that they break the Intel signing on half the drivers so you cant even just extract them from the reference PC and inject them.

Shambolic.....is anyone in support listening or caring?

March 31st, 2021 08:00

What Windows 10 version are you imaging the Latitude 7420 with?

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7 Posts

March 31st, 2021 08:00

Version 1809, I do not know about the others who are having the same issue. 

March 31st, 2021 10:00

Ah. See that's the issue. 1809 according to Microsoft is not supported by 11th Gen Intel Processors. This Telemetry Aggregator is first supported in 1903 the driver is found in machine.inf from Microsoft. The intelta.inf is found in 2004 but also from Microsoft.

1903 & 1909 Under devices it's listed as "Telemetry Aggregator"

2004 & 20H2 Under devices it's listed as "Intel(R) Tigerlake Telemetry Aggregator Driver"

https://docs.microsoft.com/en-us/windows-hardware/design/minimum/windows-processor-requirements#windows-client-edition-processors

Support for 1809 ends on May 11, 2021. LTSC 2019 which is 1809 would still be available but also doesn't support 11th Gen Intel Processors.

You can use DISM to add the intelta.inf to your offline 1809 image.

August 18th, 2021 13:00

For anyone searching this issue and coming across this post, I have just solved it in a way that I found simpler.  In my case of a troublesome refurbished Latitude 5580 that we have just bought, I hadn't even got round to making an image - I had installed a 'vanilla' Windows 10 Pro 21H1 and used all drivers offered by Dell SupportAssist but had 3 devices with errors in Device Manager, including 'PCI Data Acquisition and Signal Processing Controller'.

The following Dell support article taught me (in under 2 minutes) how to identify the device Hardware ID in Device Manager and then download the driver from Microsoft Update Catalog.  I can't believe that it was so easy and that I've never used this method before!

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Hope it helps.

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