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June 28th, 2019 04:00
Dell e6430 BIOS A23 update problem.
Dear Dell support.
I tried to update bios from A22 to A23 of my e6430 laptop.
I tried under windows 10, and i tried using freedos usb pendrive.
Both attempts were unsuccessful.
Error message: Error: Unable to locate BIOS update payload.
What is the problem?
Kind regards,
Peter
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U2CAMEB4ME
4 Operator
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6.2K Posts
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June 28th, 2019 04:00
Welcome to the Dell Community @cspguy
Disconnect the AC adapter.
Remove Main battery.
Remove Base Cover.
Disconnect BIOS/RTC battery.
Connect AC adapter and power-on for a few seconds.
Disconnect AC adapter and connect BIOS/RTC battery.
Reassemble and try installing update again.
Best regards,
U2
U2CAMEB4ME
4 Operator
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6.2K Posts
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October 18th, 2020 18:00
Welcome to the Dell Community @JM204984
If you had trouble I'll try it on 3-4 E6430's in the morning.
I'll first update to A23 then update to A24 and post my results.
Best regards,
U2
NOTE:
Have you been able to update to A24???
JM204984
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October 18th, 2020 18:00
I tried this going from A23 to latest A24 and this did not work. It does resolve some issues sometimes, just not this time.