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April 29th, 2021 13:00
E7470 touchscreen specs?
I'm looking for the technical specs on the FHD touchscreen in my latitude e7470. For the life of me I can't find them!
Trying to find out the panel type, contrast ratio etc. I tried looking at the tech specs shown on the support page for the e7470, but it doesn't say much more than the display resolution.
Thanks if you can find that!
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ejn63
12 Elder
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April 29th, 2021 16:00
You'll need to know the exact model number - dell.com/support. Enter your service tag and look up the original configuration, which will list the part number for the screen. A search for that will show the manufacturer and model number - you can then look up the manufacturer's spec sheet.
sfortin
2 Intern
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199 Posts
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April 29th, 2021 17:00
In the search bar on the lower-left of the task bar, enter System and select the System Information program. When it is running, on the left choose "Components" then "Display". It will provide you with the resolution. Possibly under "Inputs" it will tell you the touchscreen resolution. Here's to yours being: 1920x1080
abmarks
5 Posts
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April 30th, 2021 00:00
That's a fail. Already tried that and it doesn't help.
My system original configuration information yields this:
391-BCFP : 14.0" QHD Touch (2560 x 1440) LCD with camera, WWAN,Carbon F iber
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PART NUMBER DESCRIPTION QUANTITY
F94N6 SRV.WIN8,TOUCH 1
X34F6 INFOJOUCH 1
7V12R HNG.CARLT,TOUCH,E7470 1
864KE Information,PLACEHOLDER PIECE-PART 1
F63M3 TRAY,USIM,E7470 1
D6D65 INFO,SWSI,LCD,14.0,TOUCH 1
8780G Assembly,Liquid Crystal Display,Hinge Up Display,14QH,Wide Area Network,TSP.BC14 1
7928W HNG,CAP,RT,TOUCH,E7470 1
Searching Dell for the assembly "391-BCFP" doesn't find any info that is relevant. There is some info on a display for the 7490- but it's not the same one since I have QHD and that one is FHD.
Searching Dell for "8780G" has no results returned at all.
abmarks
5 Posts
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April 30th, 2021 00:00
per my OP, I already knew the resolution. I want all the OTHER specs. (And yes, I'd already tried your proposed solution, yielded nothing useful beyond resolution.)
sfortin
2 Intern
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199 Posts
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April 30th, 2021 02:00
Apologies. Not HD, not FHD, but QHD 2560x1440. Sweet. Why do you wish to know this information? If it is to find a replacement because it is broken, you can find what you need on ebay easily enough. If you really want design info on the lcd panel, you can always disassemble your display, and you're likely to find enough identifying information on the back of the panel itself to research it to the level that you desire.
U2CAMEB4ME
6 Operator
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6.2K Posts
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April 30th, 2021 06:00
Welcome to the Dell Community @abmarks
This may help???
Dell Latitude E7470 14" Touchscreen QHD LCD Screen Display Complete Assembly - 8780G:
https://www.parts-people.com/index.php?action=item&id=22813
Best regards,
U2
ejn63
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April 30th, 2021 16:00
It looks like the entire assembly has a part number -- if you really want the specs, you'll need to get the model number of the LCD screen from the back of the panel itself.