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December 21st, 2019 13:00
Hearing static pops while audio is playing
I have recently got a dell latitude e5550 for my birthday. When I play a game, watch youtube, or do anything that plays audio, the sound sounds very crackly with static pops and cust throughout the audio. I've tried using headphones, but that hasn't worked.
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DELL-Cares
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December 21st, 2019 14:00
We will take care of this issue. Please private message your system service tag or the express service code, you will find it underneath the laptop.
Was there any changes made to the system before this issue occurred. What is the operating system version you have installed?
DELL-Cares
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December 21st, 2019 14:00
Hello,
Thank you for reaching out to us. We will be happy to assist you. Please private message your system service tag or the express service code for us to get your system details.
Have you performed any trouble shooting steps so far?
InkWolf
4 Posts
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December 21st, 2019 14:00
The only thing I have tried is plugging in headphoes and selecting which kind are in. Didnt fix the issue
DELL-Cares
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December 24th, 2019 04:00
Hi, we are still waiting for the service tag.