Key mapping for console redirection message appears on boot

I have the same symptom on a 7400, 1.9.1 - Undocked (normally use a WD19 though), no peripherals plugged in. 

Just for fun I pressed fn+F12 at the prompt, and had an extended boot - About 2 minutes before I got to a login screen. But now the Key Mapping prompt is gone, and I see nothing related to it in the BIOS.

Does this happen only when the laptop is docked?

Hi @RG_01

I am glad that we were able to provide you this.

Let me know if there is any other concerns.

Kavyashree

Hi

It happens even when the system is in undock mode

How have you connected the system using the dock?

Dell-Deepti

That's great!

Is there anything else, you need assistance with?

Dell-Deepti

Hi @RG_01 

Your solution worked, I disabled Intel AMT in BIOS and now no more annoying prompts

Thank you everyone @DELL-Cares @tec_41 @nyc10036 

Just FYI... same Problem here: 

Latitude 5580, W10, New Bios Update

BIOS Update without Docking =>  Key mapping for console redirection message appears on boot
Use Latitude with Docking =>  Key mapping for console redirection message appears on boot

Hi @DELL-Cares 

No more issues as of now

Do you have a dongle for a wireless keyboard/mouse attached?

I have the same problem when booting up, I have raised 2 faults with Dell support and still dealing with second fault support team (been passed to 3rd line support now), during the first support ticket Dell had my motherboard and fan replaced which did not resolve fault.

My Latitude 5401 was working fine until the upgrade of 1.9.1 BIOS, after that in June this screen appeared every time I booted up and is very frustrating.

I think Dell should be investigating why this problem has occurred and ensure the next BIOS upgrade resolves the message.

I have tried the quick fix as per the solution in these posts and it appears to have stopped the message appearing, but will continue to check over the next few days

Come on Dell, fix this BIOS and test before releasing updates....

Hello, I also experienced this type of problem in my dell latitude 7400 when I updated my bios firmware to 1.9.1. The solution works. But the booting time is actually taking so long compared to my dell inspiron 7000, it just bothers me.

@DELL-Cares : The solution doesn't work on Dell Latitude 7300 model 

This doesn't solve the issue on Dell Latitude 7300 models