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August 1st, 2020 19:00

Latitude D620 RAM issue/question

(Apologies if this is posted twice, I am thinking my first attempt to post might not have gone through).

I'll try to summarize my issue quickly...basically, got a Latitude D620, 32-bit, running Windows 10 Pro.  I'm pretty sure my DIMM B RAM slot (the one under the keyboard) has gone bad.  When I have a 2GB RAM module in there (and, yes, the RAM module is good, I've checked it), and also have a 2GB module in the DIMM A slot, the laptop won't boot up...the Cap Lock and Scroll Lock lights at top of the keyboard just blink on and off.   After some trial and error, I found that when I remove the RAM module from just the DIMM B slot and try to re-boot, it boots up fine with just the 2GB module in slot A.  

So, here are my main questions:

1) Does anyone know if this is a common problem with the DIMM B slot, is there possibly a solution to repair it or run a diagnostic to figure out if it is just a loose wire or something simple, or is that thing likely fried?

2) Being that my DIMM B slot isn't working, I'm running on only 2GB of RAM.  The laptop runs, but sluggishly.  I was hoping that I could just put a single, 4GB SODIMM DDR2 module into DIMM slot A to bring the laptop back up to 4GB, but from what I have found so far, both DIMM A and B can each only take up to a 2GB module, at most.  Is this true?  If not, I have found a few, single 4GB modules that would physically fit into DIMM A (like this one...https://www.amazon.com/Crucial-PC2-6400-200-Pin-Notebook-CT51264AC800/dp/B001RB21JE).   Would this work, or is that a no-go?  (And if anyone can maybe point me to a cheaper one, that would be great!)

Any other suggestions on how to get around this and get back up to 4GB RAM?

Thanks for any help.

4 Operator

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5.6K Posts

August 2nd, 2020 08:00

A regular person has no way of repairing a bad RAM module connector.

I wouldn't pay $82 for RAM. Ridiculous.

It is $69 on eBay https://www.ebay.com/itm/4GB-PC2-5300-Laptop-SODIMM-DDR2-667-MHz-200pin-Non-ECC-Notebook-Memory-RAM-1x-4G/321784568707?hash=item4aebdadb83

Very little demand for DDR2 memory hence the price gouging.

If you are going to spend that kind of money, you might as well "upgrade" to the E-series.

 

 

1 Rookie

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3 Posts

August 2nd, 2020 10:00

Thanks for the response.

On that 4GB RAM module, are you confirming that a single 4GB module would work in the one RAM slot I have available?  Not that I'm definitely going to get it, but just wondering in case I choose to go that route.

It's a situation where I don't desperately need this (or another) laptop, I have others.  So, not willing to drop several hundred $ on another one, just wanting to keep this one going for kids to use for school work if/when needed.

10 Elder

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30.8K Posts

August 2nd, 2020 11:00

If you have two working 2G modules, it'll be cheaper to replace the mainboard than to buy a 4G module in hopes that the system will recognize it (I think it might, but that's not guaranteed).

The boards are under $20.

https://www.parts-people.com/index.php?action=category&id=140&subid=190&refine=motherboard

 

4 Operator

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6.2K Posts

August 3rd, 2020 05:00

Welcome to the Dell Community @Jesker 

Just tested a 4GB PC2-6400 and the laptop will NOT boot.

BIOS is A10.

Sorry @Jesker .

Best regards,

U2

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