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December 24th, 2020 01:00

Latitude E5540 PCR7 binding is not possible

Intune compliance policy reports Secure Boot is not enabled even though it is. 

When I go to System information (as admin) -> PCR7 Configuration -> binding is not possible

TPM, UEFI and Secure boot all enabled in BIOS.

When running tpm.msc -> TPM is ready for use BUT it is version 1.2. I can't find a Dell utility to update it to v2.0. All of the ones I have found and tried have not worked.

Windows version: 20H2 (OS Build 19042.685)

All drivers and BIOS updated using Dell utility.

Any idea where I can find a utility to update the ATML (Manufacturer version 41.1) TPM chip to v2.0?

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27.5K Posts

December 24th, 2020 19:00

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.

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