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1 Rookie

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11 Posts

18143

April 15th, 2018 17:00

Latitude E6500 needs drivers updated for Window 10

My Latitude E6500 was originally  set up for Windows 7.  The man I bought it from updated to Windows 10.Pro.  Come to find out when the free Windows 10 download was available my Latitude was not on the list to be compatible with Windows 10.  So after 2 hours on the Microsoft Support chat I was told that I have 2 drivers that need  to be upgraded so they will work on Windows 10.  Now I have a yellow sign on my Bluetooth and Broadcom Ush drivers.  I can not find anything on Dell to update these drivers.  What the do I do now if the drivers aren't compatible with 10.  My bluetooth has NEVER worked.  Please help ASAP

 

4 Operator

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11.1K Posts

April 15th, 2018 18:00

Get your chipset driver from intel.com Start there.

Update that.

 

 

The Broadcom USH is Dell Control Vault driver.  Try Windows 8 driver. http://www.dell.com/support/article/us/en/04/sln129590/download-the-broadcom-ush-drivers?lang=en#6000_series

1 Message

February 10th, 2020 14:00

Similar issue. Updated system RAM to 8GB, installed 1TB SSD, update BIOS to A29, installed 64-bit WINDOWS 10, updated as many drivers as possible through DELL website for this serial number. BUT have no method to access BIOS and alter settings after WINDOWS 10 update. No Touchpad driver available, and Logitech Wireless Mouse is inoperative in BIOS setup. 

Actively trying to squelch audio stuttering on playback. Cannot process or edit audio files with such!

1 Message

May 25th, 2021 08:00

drivers to bluetooth

2 Intern

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162 Posts

May 25th, 2021 09:00

Hello,

download the Windows 7 driver cab from this page:
https://dl.dell.com/FOLDER02581686M/1/E6500-win7-A05-JJ15G.CAB

unpack to a temp folder using 7zip, winzip...

open device manager select the device with the yellow triangle and click "update driver" and select the temp folder.

HTH

Peter

2 Intern

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162 Posts

May 25th, 2021 09:00

Touchpad: grab this file: DELL_TOUCHPAD----POINTING-ST_A11_R231736.exe
Bluetooth: grab this file: BTW_6.5.1.6930_win7_vista_x86.zip

HTH

Peter

1 Message

July 13th, 2021 07:00

Can yo give me a new link to these drivers?

1 Message

November 25th, 2023 07:22

I want a update for my laptop e6500 i want a newer

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