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358

December 25th, 2021 16:00

Problem with latitude e6520

Hello

I have a Dell latitude e6520 I'm facing challenges it's not turning on, when I press the power button, power button led turns on but the hard drive led off, wifi led off and charging led off when not applied to AC but turns on when on AC, the fan turns on on full power and the keyboard led as well, it does the windows sound when I turn it on but for less than 10 seconds it switches off, no boot, screen remains off, wat could be the problem

Please help 

6 Operator

 • 

6.2K Posts

December 26th, 2021 09:00

Welcome to the Dell Community @StarboieUnchanged 

With the AC adapter attached, try this.

Hold down the "D" key, push the power button, release the power button, wait 2-3 seconds and release the "D" key

The laptop should go through an LCD test of solid White, Red, Green, Blue and Black 2 or 3 times.

After completion it should try to automatically boot 2 or 3 times.

Post any results.

Best regards,

U2

6 Operator

 • 

5.6K Posts

December 26th, 2021 09:00

when not applied to AC but turns on when on AC

does not make any sense

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