This post is more than 5 years old
1 Rookie
•
60 Posts
0
615
January 25th, 2020 17:00
Random errors to Plug in PC battery 0% warning while plugged in
I can't tell if this is a problem with Windows 10 or the battery... I just upgraded to 10 from 7, and the battery was purchased from Amazon (4.8-star rating from 100+ reviews), but I didn't get the error on Windows 7 even though I had the battery for over a year. When I click Close to the warning, the battery icon goes from 0 to 100 almost instantly. For some reason the battery is reading at 0 when it's not.
I've already tried uninstalling the Battery drivers from Device Manager (which automatically reinstalled), and tried updating them, and Windows Update is fully up to date...
How do I find out why this is happening? Is there an error log somewhere that will tell me?
0 events found
deladatu
1 Rookie
•
60 Posts
0
March 7th, 2020 13:00
I bought a battery through Dell, cost $133, ridiculous, but it works without the 0% warnings while plugged in.
The other one I bought through Amazon for $40, so maybe I just got some weird knock-off.
I'd like to buy another battery but I really don't want to spend another $100+ dollars, maybe someone can recommend something better.
U2CAMEB4ME
6 Operator
•
6.2K Posts
0
January 26th, 2020 00:00
Welcome to the Dell Community @deladatu
To better assist you, the members and I would need the exact model number of your laptop/desktop???
Identify your Dell:
https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
deladatu
1 Rookie
•
60 Posts
0
January 26th, 2020 21:00
E6540
U2CAMEB4ME
6 Operator
•
6.2K Posts
0
March 7th, 2020 13:00
@deladatu
Sorry for not getting back after your first reply.
Most would also try The Parts People for Dell OEM parts.
https://www.parts-people.com/index.php?action=category&id=140&subid=453&refine=battery
Regards,
U2