It's not recognized in Device manager, and like you can see on this PDF on page 13, I don't see it in the choice menu. Driver is installed now but I still see unrecognized devices in devmgmt .
hey, i just ran into the same issue, 7220 with the Barcode / mag stripe reader.
Had to use the driver installer to uninstall the drivers, removed the scanner from the tablet, restarted, installed the drivers again, then attached the scanner to the tablet, then it worked properly
ejn63
10 Elder
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30.7K Posts
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April 13th, 2023 11:00
Have you manually installed the drivers before connecting the device?
https://www.dell.com/support/home/en-ly/drivers/driversdetails?driverid=rv6j1
llollppopp
1 Rookie
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7 Posts
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April 14th, 2023 00:00
I did but I did it after I connected the module to the device. Apparently this wasn't the best move, based on this PDF;
https://dl.dell.com/manuals/all-products/esuprt_tablets_int/esuprt_tablets_latitude/latitude-12-7220-tablet_service-manual8_en-us.pdf
It's not recognized in Device manager, and like you can see on this PDF on page 13, I don't see it in the choice menu. Driver is installed now but I still see unrecognized devices in devmgmt .
devbloggs
1 Rookie
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7 Posts
0
April 29th, 2023 10:00
hey, i just ran into the same issue, 7220 with the Barcode / mag stripe reader.
Had to use the driver installer to uninstall the drivers, removed the scanner from the tablet, restarted, installed the drivers again, then attached the scanner to the tablet, then it worked properly