Unsolved
2 Posts
0
365
May 18th, 2022 07:00
SupportAssist OS Recovery Not Working
I'm trying to run the OS recovery tool but at the reset and update step, the operation, version, and OS guild fields are all blank. I assume it is due to the recovery partition not being present. Is there any way to proceed from here?
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nyc10036
6 Operator
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5.6K Posts
0
May 18th, 2022 13:00
Clean installation of Windows 10 using Microsoft's Media Creation Tool.
mnkrantz1
2 Posts
0
May 18th, 2022 14:00
Driver issue. Tried all of the Intel RST drivers I could find and none work.
nyc10036
6 Operator
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5.6K Posts
0
May 18th, 2022 14:00
Good to know.
JerrodWiegand
1 Rookie
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23 Posts
0
May 25th, 2022 23:00
Yep, I've tried everything and that doesn't work. It's such a garbage OS recovery image. It does not have all of the drivers required or software that came built in with my particular computer. More so, I want the onboard image recovery and repair option or else why the heck did I buy Dell with all of their supposed advanced features and bios connect that doesn't work.