This post is more than 5 years old
1 Rookie
•
9 Posts
0
17073
March 22nd, 2018 14:00
Windows has stopped this device because it has reported problems. (Code 43) Bluetooth
Just did clean install of Windows 7 Pro 64 bit on my Latitude E5570. Ran the driver detect from the Dell website. It found most of the needed drivers. I had to install a few additional ones myself.
After installing the drivers the Dell website detects as needed, I get a yellow warning mark in device manager next to Generic Bluetooth Adapter.
I've tried uninstalling the device and rebooting but the same thing happens.
How do I fix this?
0 events found
No Events found!
wdonovan-transfinder.com
1 Rookie
•
9 Posts
0
March 23rd, 2018 09:00
Installing the Bluetooth driver from the Dell website corrected the issue.
Strange that the "Detect Drivers" utility on the website didn't detect that driver. That utility needs some work for sure.
wdonovan-transfinder.com
1 Rookie
•
9 Posts
0
March 23rd, 2018 05:00
Would the "Detect Drivers" on the Dell website install the drivers in the wrong order?
How would I remove all the drivers the website installed so I can reinstall them?
robert p
6 Operator
•
9.4K Posts
0
March 23rd, 2018 05:00
Hi wdonovan,
Thanks for posting. Apologies that your system is not performing as expected.
It is possible that the drivers were not installed in their correct order. Please see this Dell knowledge base article:
Latitude E5570: Windows 7 and 8.1 Driver Install Order