3 Posts
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899
lattitude e6420 will not boot past dell logo and then reboot
i recently lost some drivers and could not connect to wifi. i tried to correct the lost drivers by downloading what i though was the proper ones on the thumb drive and downloaded to my laptop. some of the driver errors went away. when i rebooted the system it would only reboot to the dell logo and then a a two line sentence appears but not long enough to read and the laptop reboots. this is a continuous cycle. any suggestions on what i may have did to cause this?
thanks for any and all help
nyc10036
5.6K Posts
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October 26th, 2018 07:00
Yes.
nyc10036
5.6K Posts
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October 25th, 2018 17:00
Are you sure you don't have a failing hard drive?
Run Dell Diagnostics --- F12 at bootup.
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3 Posts
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October 25th, 2018 17:00
nyc10036
5.6K Posts
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October 25th, 2018 19:00
Did you run the quick test or the extended which takes over an hour?
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3 Posts
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October 26th, 2018 06:00
after running the long test twice it is giving me an error code 2000-0142 at 40% completion. does this mean my hard drive is faulty?