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1290
refurb Latitude 5500 is missing M.2 connector-post?
I just bought a refurb Latitude 5500 from Dell Outlet and I planned on replacing the original HD with a nice NVMe SSD. Unfortunately, when I remove the HD and try to mount the new M.2 SSD the 'post' where you put the screw is missing. This doesn't seem like a user-replaceable part; I thought it was built into the motherboard.
Any suggestions?
At this point, I'm tempted to just use electrical tape to mount it, especially if I put a wad at the end where the screw is supposed to go, i.e, so that pressure is holding it in-place, as well as the tape.
nyc10036
5.6K Posts
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July 1st, 2020 09:00
@sdsalsero858
Are you talking about this ---> https://www.ebay.com/itm/DELL-Precision-15-3540-3541-Latitude-15-5500-5400-5501-5401-M2-SSD-Bracket-Screw/254444857350
.
DELL-Cares
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25.1K Posts
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July 1st, 2020 03:00
We tried reaching you on a private message but did not receive a response. Please feel free to reply to the private message whenever you are available.
U2CAMEB4ME
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6.2K Posts
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July 1st, 2020 08:00
Welcome to the Dell Community @sdsalsero858
There is a bracket but I cannot find a part number.
Removing the solid state drive bracket:
https://www.dell.com/support/manuals/us/en/04/latitude-15-5500-laptop/latitude_5500_servicemanual/removing-the-solid-state-drive-bracket?guid=guid-0515492d-ab99-43a9-9a72-a58af6a4d253&lang=en-us
I hope Dell support can help???
Best regards,
U2
sdsalsero858
2 Posts
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July 1st, 2020 15:00
Yes! Thank you! on my other Latitude there is no add'l bracket for the M.2, and I must have missed that piece when I reviewed the Service Manual.
Ordering part now...