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29 Posts

August 9th, 2017 02:00

So I've resolved the issue - with a little assistance from a very helpful guy at Dell support:

I tried flashing BIOS back to 1.3.7 - no luck. Flashed to 2.1.0 again - same. Dell support suggested restoring BIOS settings, so I did this (to BIOS default) and lo, the system booted back into Ubuntu!

For the record, what has changed in BIOS settings was the boot order. Previously I had:

"Linux-Firmware-Update\fwup64.efi" listed first.

Now boot order shows:

"UEFI:THNSN51T02DUK NVMe TOSHIBA 1024GB Partition 1"

Anyhow, this gets my machine to boot with BIOS 2.1.0.

August 7th, 2017 12:00

Hi! Regarding LVFS: I think it's a usual practice for Dell to upload BIOS update there much later than on official Dell site (like it was with 1.3.7 update - en.community.dell.com/.../21010411

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29 Posts

August 8th, 2017 07:00

OK, so maybe I should have waited for an answer to my 2nd question: Just applied the 2.1.0 update and   now "No bootable devices were found". BIOS 1.2.3 Deja Vu all over again, I now have a very expensive brick.

Can Dell please advise how to fix this ASAP? Thanks.

I run Ubuntu GNOME 17.04 on my XPS13 9360. I've tried with secure boot enabled and disabled in BIOS settings. I have AHCI selected under 'SATA Operation' and my PCIe drive is detected under 'Drives'. All was fine prior to updating from BIOS v1.3.7.

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783 Posts

August 10th, 2017 12:00

@Basteed,

I just pulled a 9360 from the lab.

-Started on 1.3.7

-AHCI mode

-OEM 16.04

-"Ubuntu" listed under boot sequence

So I put 2.1.0 on a thumb drive then booted to the F12 menu and update the BIOS from there. Rebooted, no problems found.

I suspect that for you "Linux-Firmware-Update\fwup64.efi" was stuck in the boot sequence and causing your issue. Resetting the BIOS defaults causing the listing to be deleted.

Probably not an issue with the 2.1.0 update itself.

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29 Posts

August 10th, 2017 13:00

OK, thanks for looking into it anyhow.

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