Linux Developer Systems

[xbisquerra]

Hi, 

I did a fresh install of ubuntu 22.04 and I can not get the fingerprint sensor to work... I had installed the ppa found at http://dell.archive.canonical.com/updates/dists/jammy/ but is still not working...

Anybody could give me a hand?

Thanks

[DELL-Cares]

Hello,

We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.

[FlashKartoon]

Hi,

You need to install the fprintd package: sudo apt install fprintd
Did it for me.

Good luck

[xbisquerra]

Hi, 

already have it installed, no luck for me

Thanks anyway

[Doriath]

Hi,

Maybe you're affected by this issue?

Cheers!

[Jared Smith]

I'm having the same issue, on my 9310. I was able to get it to work with Zorin os didn't take note of the kernel version though.

Currently running PopOs

Kernel version 5.17.5-76051705-generic.

fprintd version 1.94.2-1

libfprint-2tod1-goodix vershion 0.0.6

Jared@pop-os:~$ fprintd-enroll
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-unknown-error

[DELL-Cares]

Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.

[bukbr]

Same issue here Inspiron 5590. 

[ak14]

I'm also experiencing the same issue with Dell XPS 9310 using Ubuntu 22.04 .  Still no solutions? 

[yurifontoura]

Try on Ubuntu:

$ wget http://dell.archive.canonical.com/updates/pool/public/libf/libfprint-2-tod1-goodix/libfprint-2-tod1-goodix_0.0.4-0ubuntu1somerville1_amd64.deb
$ sudo dpkg -i libfprint-2-tod1-goodix_0.0.4-0ubuntu1somerville1_amd64.deb

If the package won't install correctly, type:

$ sudo apt --fix-broken install 

After that, you may see at (Settings ⇒ Users) a Fingerprint Login option:

. Enable it
. Add new finger setup

Enjoy!

It worked for me