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3 Posts
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119108
January 15th, 2016 00:00
Usb Mouse freezing
Hi to all,
I have a particular problem on my XPS13, so if there is someone that could help me I will be very happy!!
XPS13 with dual boot Windows/Ubuntu.
When I work with Ubuntu (14.04) everythinks works perfectly (I have worked so much for this), but when i plug the power socket the usb mouse freeze, if i click on one of two buttons on the mouse it works for some second and then it goes in a freeze status again.
I have a usb external keyboard too, but I haven't any problem with it.
Idea? Suggestion?
Many thanks
Paolo
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DELL-Jared D
2 Intern
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350 Posts
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January 25th, 2016 11:00
Honestly it sounds like a hardware issue with the USB mouse itself. I'd try with another one. You could also look in the kernel logs for any error messages, but I'm not sure that'd help significantly.
pfinelli
3 Posts
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January 26th, 2016 00:00
I have already test with another mouse but the problem is the same.
I found another issue about mouse problem.
I have attacched another monitor via display port.
If I unplug and then plug the display port connector the moue show the problem.
pfinelli
3 Posts
0
January 27th, 2016 14:00
This is the lsusb output when the USB mouse work
Bus 001 Device 002: ID 8087:8001 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 005: ID 0bda:5758 Realtek Semiconductor Corp.
Bus 002 Device 004: ID 04f3:20d0 Elan Microelectronics Corp.
Bus 002 Device 003: ID 0a5c:216f Broadcom Corp. BCM20702A0 Bluetooth
Bus 002 Device 008: ID 0461:4e22 Primax Electronics, Ltd
Bus 002 Device 007: ID 413c:2107 Dell Computer Corp.
Bus 002 Device 006: ID 0b95:772b ASIX Electronics Corp. AX88772B
Bus 002 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub