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2 Posts
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1573
February 9th, 2017 10:00
XPS13 9360-3790 with 16GB RAM not available
Two weeks ago I ordered XPS 13 9360-3790 (this is DE with 16GB of RAM) in one of the online shops. After waiting for 2 weeks, they said that this model is not available.
I checked Dell page and you also just offer two models with 8GB of RAM. It was definitely there just a couple of days ago. Is this just a temporary stock problem or have you decided to not ship 16GB version of DE anymore? Hope it's the first thing, cause I would really like to buy version with 16GB instead of 8GB.
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boshtian
2 Posts
1
February 20th, 2017 00:00
The 16GB is back, so obviously this was really just a temporary thing.
DELL-Barton George
9 Technologist
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537 Posts
0
February 21st, 2017 06:00
boshtian, Im sorry for the slow reply. There should be a 16GB version available, has it returned? If not let me know what country you are in and Ill look into it.
thanks
DELL-Barton George
9 Technologist
•
537 Posts
0
February 21st, 2017 06:00
I just saw this after I sent my reply below. Glad to hear that it was just a temporary issue.
thanks