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August 12th, 2022 02:00

ACPI BIOS error on Ubuntu

Dell G15 5511

Dell G15 5511

On starting my Ubuntu install, I get these ACPI Bios issue :

[    1.075168] ACPI Error: Thread 2193514496 cannot release Mutex [ECMX] acquired by thread 2164973568 (20211217/exmutex-378)
[    1.075176] ACPI Error: Aborting method \_SB.PC00.LPCB.ECDV._Q66 due to previous error (AE_AML_NOT_OWNER) (20211217/psparse-529)
[    5.384414] ACPI BIOS Error (bug): Could not resolve symbol [\_TZ.ETMD], AE_NOT_FOUND (20211217/psargs-330)
[    5.384455] ACPI Error: Aborting method \_SB.IETM._OSC due to previous error (AE_NOT_FOUND) (20211217/psparse-529)

Is there a way to resolve this issue or a BIOS update from the Dell?

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12.3K Posts

August 12th, 2022 05:00

This page from the Acer community may help. Also a Google search for ACPI BIOS error on Ubuntu turns up a large number of suggestions. One common suggestion is to update to the latest BIOS.

There was a BIOS update posted 4 days ago on August 8th. That update can be found here.

August 16th, 2022 06:00

Vostro 5402 with the latest BIOS.

The problem is still there.

kernel: [ 22.925696] ACPI BIOS Error (bug): Could not resolve symbol [\_TZ.ETMD], AE_NOT_FOUND (20210730/psargs-330)
kernel: [ 22.925703]
kernel: [ 22.925704] No Local Variables are initialized for Method [_OSC]
kernel: [ 22.925704]
kernel: [ 22.925705] Initialized Arguments for Method [_OSC]: (4 arguments defined for method invocation)
kernel: [ 22.925706] Arg0: 00000000328d7cb4 Buffer(16) 5D A8 3B B2 B7 C8 42 35
kernel: [ 22.925711] Arg1: 00000000b1dbaecc Integer 0000000000000001
kernel: [ 22.925714] Arg2: 000000005c4893f9 Integer 0000000000000002
kernel: [ 22.925716] Arg3: 000000005ba154fd Buffer(8) 00 00 00 00 05 00 00 00
kernel: [ 22.925720]
kernel: [ 22.925721] ACPI Error: Aborting method \_SB.IETM._OSC due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
kernel: [ 23.228406] ucsi_acpi USBC000:00: unknown error 0
kernel: [ 23.228410] ucsi_acpi USBC000:00: UCSI_GET_PDOS failed (-5)

 

August 17th, 2022 13:00

I have the same issue with a Dell Inspiron 3880 Desktop. I updated the BIOS to version 1.14.0, did not help.

August 22nd, 2022 01:00

Did you find any workaround? I encounter the same issue with Vostro 5402, 1.16 latest bios

1 Message

January 25th, 2023 08:00

My Precision 5550 with the latest bios, as well.

1 Message

February 4th, 2023 23:00

I'm running into the same issue with my dell precision 7750. I have the latest bios update. It's not something the linux kernel people can fix so it must be a bug in the bios.

March 1st, 2023 08:00

Dell XPS 8940 purchased 02 Dec 2021.
Linux Mint 21.1 installed and operating without issue.
BIOS verified through BIOS info at startup is 2.11.1.

At start the following is displayed:

[ 0.6143131 ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PR00. CPC], AE_NOT_FOUND (20210730/psargs-330)
[ 0.6143231 ACPI Error: Aborting method SB.PR10. CPC due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 0.614365] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PR00._CPC], AE_NOT_FOUND (20210730/psargs-330)
[ 0.614374] ACPI Error: Aborting method _SB.PR11. CPC due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 0.614417] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PR00._CPC], AE_NOT_FOUND (20210730/psargs-330)
[ 0.614427] ACPI Error: Aborting method \_SB. PR12. CPC due to previous error (AE_NOT_FOUND) (20210738/psparse-529)
[ 0.614469) ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PR00._CPC], AE_NOT_FOUND (20210738/psargs-330)
[ 0.614478] ACPI Error: Aborting method \_SB.PR13. CPC due to previous error (AE_NOT_FOUND) (20210738/psparse-529)
[ 0.614526] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PR00._CPC], AE_NOT_FOUND (28210738/psargs-330)
[ 0.614536] ACPI Error: Aborting method SB. PR14. CPC due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
[ 8.614579] ACPI BIOS Error (bug): Could not resolve symbol [\_SB.PR00._CPC], AE_NOT_FOUND (20210738/psargs-330)
[ 0.6145881 ACPI Error: Aborting method \_SB.PR15. CPC due to previous error (AE_NOT_FOUND) (20210730/psparse-529)

I would really prefer to see a fix from Dell.

13 Posts

April 29th, 2023 00:00

XPS 15 9500 + arch linux 6.2.12-arch1-1

Dell WD19TB Thunderbolt Dock

 

latest bios/firmware/os

boot always finishes with:

 

ucsi_acpi USBC000:00: unknown error 0

ucsl_acpi USB000:00: UCSI_GET_PDOS failed (-5)

May 20th, 2023 04:00

Interesting "answer" for similar situations: 
https://askubuntu.com/questions/1333069/acpi-error-on-every-boot#answer-1333162
Just for context

1 Message

July 16th, 2023 01:00

Dell Precision 5750 running Ubuntu 22.04 LTS with the official Linux 5.19.0-46-generic and NVIDIA UNIX x86_64 Kernel Module  470.199.02

I have been seeing this error with many firmware versions, including the latest 1.25.0:

[    8.166835] ACPI BIOS Error (bug): Could not resolve symbol [\_TZ.ETMD], AE_NOT_FOUND (20220331/psargs-330)

[    8.166865] No Local Variables are initialized for Method [_OSC]

[    8.166870] Initialized Arguments for Method [_OSC]:  (4 arguments defined for method invocation)
[    8.166873]   Arg0:   00000000bda6fd23           Buffer(16) 5D A8 3B B2 B7 C8 42 35
[    8.166899]   Arg1:   0000000072c3b261           Integer 0000000000000001
[    8.166910]   Arg2:   00000000d05efce8           Integer 0000000000000002
[    8.166920]   Arg3:   000000009757003a           Buffer(8) 00 00 00 00 05 00 00 00

[    8.166946] ACPI Error: Aborting method \_SB.IETM._OSC due to previous error (AE_NOT_FOUND) (20220331/psparse-529)


November 9th, 2023 22:50

I'm getting the same errors filling up my /var/log/kern.log file on a Dell Precision 7760 running Ubuntu 20.04 with the  vmlinuz-5.15.0-88-generic kernel.

Nov  9 14:47:57 hostname kernel: [16610.574730] ACPI BIOS Error (bug): Could not resolve symbol [\_GPE._L69.D6F0], AE_NOT_FOUND (20210730/psargs-330)
Nov  9 14:47:57 hostname kernel: [16610.574732] 
Nov  9 14:47:57 hostname kernel: [16610.574733] No Local Variables are initialized for Method [_L69]
Nov  9 14:47:57 hostname kernel: [16610.574733] 
Nov  9 14:47:57 hostname kernel: [16610.574733] No Arguments are initialized for method [_L69]
Nov  9 14:47:57 hostname kernel: [16610.574734] 
Nov  9 14:47:57 hostname kernel: [16610.574734] ACPI Error: Aborting method \_GPE._L69 due to previous error (AE_NOT_FOUND) (20210730/psparse-529)
Nov  9 14:47:57 hostname kernel: [16610.574737] ACPI Error: AE_NOT_FOUND, while evaluating GPE method [_L69] (20210730/evgpe-511)


Over 60 MILLION log messages per day.
Does anyone at Dell read these messages?  An ongoing problem reported for over a year now, and still no solution???

7 Posts

December 26th, 2023 20:18

OptiPlex 3070 running Fedora 39 with Dell U2723QE monitor.  Since upgrading today to  6.6.8-200.fc39.x86_64 kernel,  journalctl has 100's of these ACPI Errors. 

(edited)

February 19th, 2024 07:39

i fixed same issue with changing sata mod in bios from raid to ahсi.

F2 -> System Configuration -> SATA Operation -> AHCI

1 Rookie

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2 Posts

March 19th, 2024 10:26

i may have found another setting in BIOS that might block the installation of distro with python scripts implemented

disable Intel© SGX™ Enabled

F2 -> Intel© Software Guard Extensions™ -> Intel© SGX™ Enabled -> Disabled

(i have only seen this option on DELL machine BIOS)

the ACPI error messages still shows up, but they are harmless and the distro installed no problem

(edited)

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3 Posts

May 7th, 2024 20:57

I have an Inspiron 5515 and it has been doing it as well with no fix in sight. It definitely started after a bios update. I also have a mini pc also running an AMD Ryzen 7 and it has no issues or errors whatsoever. This is a Dell issue, most likely a software issue they're not willing to fix. 

And considering this has been going on this long and Dell doesn't seem to want to acknowledge it this may be my last laptop with them.. I will pay more and go with a linux laptop from the start. 

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