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Freezing boot - Ubuntu 20.04 - Dell G3 3590

I have tried to install Ubuntu 20.04 on my Dell G3 (3590) but it freezes before I can type my user and password. 

However, it works if I use "nomodeset" on grub before boot. I have tried to install oficial Nvidia drivers (440 and 395) but it doesn't work.

Is someone else having the same problem?

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Community Manager
Community Manager

Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

rclacerda,

 

From where are you downloading and installing Ubuntu 20.04? 

 

 

 



 

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Community Manager
Community Manager

Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

rclacerda,

 

We have not heard back from you. Let us know. 

 

 



 

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Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

Hello,

I've downloaded from Ubuntu oficial site. I've also tried to install pop_os 20.04 but it didn't work too.

The only distro that works well is Fedora 32 but I prefer a debian based one.

Thanks

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Moderator
Moderator

Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

Have you checked the Ubuntu forums for any input on their end? If there's a particular bug with the 20.04? 


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Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

I've done a research and I've found some posts about Nvidia drivers and If I use "nomodeset" on grub it works.

I didn't found specific problems on Ubuntu 20.04 and I have it installed and working well on another laptop.

I also have tried another Nvidia drivers without success.

Thanks.

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Moderator
Moderator

Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

You mentioned yesterday that it was working fine with Fedora 32. Right?
So it could well be an issue with the Debian-base. We don't have much to offer in terms of insight on Ubuntu. But we need to corroborate that the Hardware pieces are working. 


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Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

It's not a hardware problem because it works well on Fedora 32 and Windows 10.

But it doesn't work only on Debian based distros.

I still trying to solve it.

Thanks

 

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Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

Hi,

I have the same issue. Boot process freezes without nomodeset kernel cmdline option. I also have the NVIDIA driver 440 installed.

In this mode, HDMI cannot be used and sound does not work. The latter issue is common to the one described here:

https://www.dell.com/community/Linux-General/Ubuntu-20-04-on-Dell-G3-15-3590-Only-booting-with-nomod...

 

 

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2 Bronze

Re: Freezing boot - Ubuntu 20.04 - Dell G3 3590

Hi,

The problem is exactly the same here.

Do you have good news about it?

Thanks

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