Unsolved
This post is more than 5 years old
6 Posts
0
34730
July 24th, 2015 23:00
Problems with Ubuntu Dell Recovery Utility - Inspiron 14" 3000 (3451) - Need Ubuntu Wifi Driver
While trying to use the Dell Ubuntu Recovery Utility today I've encountered many problems.
Problem 1 was that when running the usb recovery media to recover to a new blank HDD the installation failed by getting stuck in a perpetual boot sequence. I think it installed ubuntu 5 times before i shut the system off. I'm not sure if this is a bug in the software or because it may have failed to create a swap partition to save the progress of the install? But whatever. I got around this problem by using Gparted to manually copy all the partitions from one HDD to the other and then running the recovery software from there.
The main problem i am facing now is i found a way to boot the system. I noticed that instead of Google Chrome being installed the open source chromium was installed instead. Which i find strange, but whatever. The problem is the Dell drivers apparently were not installed with the "recovery to factory state". Since this laptop has no ethernet port all i have is wifi and USB. Since the drivers are not installed wifi does not work (but Bluetooth does). I would normally just run an update on the system and use the ubuntu drivers tool to update the drivers, but i have no internet.
I found a cool tool installed called "Dell Recovery" and "Dell Driver Installer" which says to choose package. The problem is that the dell website provides no such Linux or Ubuntu Driver packages for me to download to use with this tool and i can't seem to find them on the disk (not sure what i would look for anyway).
So, can someone provide a driver package for Ubuntu 14.04 for the Dell Inspiron 14" 3000 (3451) or help me get the wifi working? I can figure out the rest.
The dell system tool reports these network devices on my system:
Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter Wireless Interface (Device ID: [168c:0036] (rev 01))
Atheros Communictions, Inc. 0 0 (device id: 0cf3:e005)
edit: okay now i'm really confused. The "Dell My Linux" system check tool says that the driver for the Qualcomm Atheros interface has a driver "ath9kversion: 1.0" which i assume comes with the kernel. If the driver actually is installed then why do i have no network interfaces i can configure?


keen101
6 Posts
0
August 7th, 2015 22:00
running the dell recovery software from a usb drive to a new SSD drive seems to always fail. The one time i did get it to finish the wifi driver did not work and the chromium web browser was installed.
So i decided to just do a fresh install of Ubuntu 14.04. Wifi works out of the box, but now my trackpad does not work.
Adding the Dell repository's fail because i do not have the GPG keys:
W: GPG error: dell.archive.canonical.com trusty-dell Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY F9FDA6BED73CDC22
W: GPG error: oem.archive.canonical.com trusty-oem Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY F9FDA6BED73CDC22
so can anyone provide the gpg keys?!