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January 11th, 2018 23:00

No Display Output with Dell Venue 11 Pro 7140: Is Dell replacing K10A docking station Revision A00?

Hello,

I bought a K10A docking station for my Venue 11 Pro 7140. Unfoturnately, output to external display does not work.

 

According to this thread, this is due to the dock still being revision A00, which has issues with external monitors.

https://www.dell.com/community/Mobile-Devices/Dock-external-video-troubleshooting-and-single-thread/m-p/4427760

Is Dell still replacing the K10A docking stations?

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9.4K Posts

January 12th, 2018 12:00

Hi ColinMacLaren,

Thanks for posting.

Here is an article from Dell's Knowledgebase that might be helpful.

 

Dell-Robert P

January 13th, 2018 02:00

Thanks, but I have read this article. Hub Firmware, Tablet bios and graphics driver are all up to date. The article states that revison A00 docks have to be replaced with revision A01 by Dell. I am asking wether this is stil possible. 

9.4K Posts

January 15th, 2018 05:00

Please contact Tech Support for that answer.

You can contact Tech Support at 1-800-624-9896  or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

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