1707FPc

I have been going through He( oops) ,heck, trying to get this problem resolved.

When I try to use the DVI connector and digital mode, the monitor goes into power saving mode and will not come out--if I remove the dvi cable and connect the vga all is fine

I know everyone thinks this issue has been resolved( or so support says the issue was resolved way before my system shipped)--if so why am I still experiencing the aforementioned problem? Reseated Radeon x300 hypermemory card, downloaded updated drivers from Dell, tried a new replacement monitor(the same exact model), new cables, etc. Help please---waiting for support to figure this out and my pc will be outdated--Thanks--hammer90