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139494
August 13th, 2013 07:00
2007WFP, display reset?
My screen keeps flickering on and off, switching between PIP mode and PBP. I am unable to pull up the menu to do a 'factory reset'. When I unplug my display via DVI, the display keeps cycling through inputs. Is there any way to do a manual hard reset for the display? The display buttons don't seem to be working at all.
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DELL-Chris M
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August 14th, 2013 11:00
ahelix,
* Turn off the monitor and computer
* Disconnect all monitor cabling from the computer (VGA, DVI, HDMI, DP, USB, etc.)
* Disconnect the monitor power cord from the rear of the monitor
* Press and hold the monitor power button in for 8 seconds
* Reconnect the monitor power cord to the rear of the monitor
* Reconnect a VGA cable to the monitor, then to your video card
* Power the monitor on, then the computer
Are you now able to get to the Windows desktop without the flickering on and off, switching between PIP mode and PBP?
DELL-Chris M
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August 19th, 2013 09:00
Agreed. Some internal component is defective. Replace it.
DELL-Kiran K
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August 13th, 2013 21:00
Hi ahelix,
Request you to try resetting the monitor by going into the “MENU SETTINGS” option. You may use the below link and refer the manual for the monitor for more information on the same:
http://dell.to/14JxHsy
However, if this doesn’t work do send me the monitor order number along with the copy of purchase invoice via private message. I will check and see what can be done.
To send a private message, click on my user name and select start conversation.
ahelix
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August 14th, 2013 03:00
I am unable to navigate to the 'menu settings' to reset the monitor because it doesn't respond no matter what buttons I press.
ahelix
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August 18th, 2013 14:00
Unfortunately I followed all of those steps and now my monitor won't even turn on. Seems like a hardware issue that can't be fixed.
ahelix
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August 19th, 2013 09:00
Do you know how to get that done out of warranty? Might just be cheaper to buy a new monitor.
DELL-Chris M
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August 19th, 2013 09:00
Dell does not sell monitor parts. You will need to search the web.