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arnold1282
Copper

27" S2740L IPS-LED Monitor Graphics Issue

I play PC video games and I recently set up two 27" S2740L IPS-LED monitors using DVI connections. I kept my system graphic settings the same (ultra) however; I changed the resolution to 1920x1080. I rarely, rarely ever experience lag even in high population video game scenarios.

After a few days, I purchased a long HDMI cable and connected it to the main monitor. After connecting the HDMI cable I turned on the computer and I was prompted to update the graphics driver. So through Microsoft's action center, I updated these drivers:

  • nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce GTX 560
  • Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725)
  • Dell Inc. - Display - Dell S2740L(Digital)
  • Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel(R) HD Graphics 3000
  • Dell Inc. - Display - Dell S2740L(HDMI)

Then I launched a video game to experience extremely lagging gameplay. I tinkered with several system settings adjusting different graphic options but nothing reduced the lag until I chose the "recommended" graphics settings. The recommended settings reduced the graphics settings to low quality and the resolution to 1280x720. *sad panda* Then for giggles I launched different video games and all graphic settings are set to low quality.

So I'm guessing this issue is related to a defaulted setting of somesort. Perhaps the HDMI port is only connected to the onboard Intel graphics card... If so, is there a way to switch it to the Nvidia card? Perhaps it is something else. Any suggestions?


I'm not sure if this is helpful but I included my system information below.

SYSTEM INFORMATION
OS Name: Microsoft Windows 7 Home Premium
Version: 6.1.7601 Service Pack 1 Build 7601
Other OS Description: Not Available
OS Manufacturer: Microsoft Corporation
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z68MA-D2H-B3
System Type: x64-based PC
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3701 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: Award Software International, Inc. F9, 10/12/2011
SMBIOS Version: 2.4
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
Hardware Abstraction Layer: Version = "6.1.7601.17514"
Installed Physical Memory (RAM): 8.00 GB
Total Physical Memory: 7.92 GB
Available Physical Memory: 2.70 GB
Total Virtual Memory: 15.8 GB
Available Virtual Memory: 9.95 GB
Page File Space: 7.92 GB
Page File: C:\pagefile.sys

SYSTEM INFORMATION>COMPONENTS>DISPLAY
MONITOR 1
Name: Intel(R) HD Graphics 3000
PNP Device ID: PCI\VEN_8086&DEV_0122&SUBSYS_D0001458&REV_09\3&13C0B0C5&0&10
Adapter Type: Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description: Intel(R) HD Graphics 3000
Adapter RAM: (2,084,569,088) bytes
Installed Drivers: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver Version: 9.17.10.3347
INF File: oem92.inf (iSNBD0 section)
Color Planes: Not Available
Color Table Entries: 4294967296
Resolution: 1920 x 1080 x 60 hertz
Bits/Pixel: 32
Memory Address: 0xFB800000-0xFBBFFFFF
Memory Address: 0xD0000000-0xDFFFFFFF
I/O Port: 0x0000FF00-0x0000FF3F
IRQ Channel: RQ 4294967292
Drive: c:\windows\system32\drivers\igdkmd64.sys (9.17.10.3347, 5.11 MB (5,363,200 bytes), 11/7/2013 1:52 AM)

MONITOR 2
Name: NVIDIA GeForce GTX 560
PNP Device ID: PCI\VEN_10DE&DEV_1201&SUBSYS_14633842&REV_A1\4&2D68EC9A&0&0008
Adapter Type: GeForce GTX 560, NVIDIA compatible
Adapter Description: NVIDIA GeForce GTX 560
Adapter RAM: 1.00 GB (1,073,741,824 bytes)
Installed Drivers: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 9.18.13.3165
INF File: oem93.inf (Section030 section)
Color Planes: Not Available
Color Table Entries: 4294967296
Resolution: 1920 x 1080 x 59 hertz
Bits/Pixel: 32
Memory Address: 0xF6000000-0xF9FFFFFF
Memory Address: 0xE0000000-0xEFFFFFFF
Memory Address: 0xEC000000-0xEFFFFFFF
I/O Port: 0x0000DF00-0x0000DF7F
IRQ Channel: IRQ 16
I/O Port: 0x000003B0-0x000003BB
I/O Port: 0x000003C0-0x000003DF
Memory Address: 0xA0000-0xBFFFF
Driver: c:\windows\system32\drivers\nvlddmkm.sys (9.18.13.3165, 11.99 MB (12,572,960 bytes), 10/27/2013 10:12 AM)

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1 Reply
arnold1282
Copper

RE: 27" S2740L IPS-LED Monitor Graphics Issue

I just realized where I went wrong. The Nvidia card has two DVI ports only. The HDMI must be part of the integrated GPU then which is bad...huh. 

I reconnected the DVI cable so I'm running two DVI cables and I'm back to ultra and 1920x1080. I'm learning as I go and this all makes sense to me now. Thanks for helping it click.

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