I wish I could help but we only validate the standard HDMI to HDMI cable or DP to DP cable on Windows PCs. We do not test the mini-DP to HDMI adapters nor do we test Dell monitors with apple platforms. We do not have any apple product in our labs. You should check the apple Discussions Forum for help from other apple users with our products.
Actually I suspected an answer like this. But why should I move to an Apple board, if I have no problems at all with my macbook? Again; I can hook up the macbook with this cable adapter combination to four different (none Apple branded) monitor/tv devices without any trouble. The only one that makes trouble is the 2709w!
OK, let us assume I use a common Windows PC without any adapter involved, what advise would you give me then? Could this be a firmware issue? Where can I see what firmware my monitor has? Could the HDMI input of the 2709w generally have to high internal damping by design? Had other users reporting similar issues in the past? As I told, a 6.5 feet HDMI cable did work, but not a 10 feet cable (see my intro post)...
I have recently also come across this problem. After throwing a lot of money into different cables, I can confirm that I just cannot get this to work!
I eventually brought myself to search online, specifically in regards to the 2709w monitor. When I came across the post you have made, I thought I was finally near an answer. After reading on I felt disgusted as to how poorly Chris has answered your question! I have actually made this account just to post this. I think that it is not right to shift the blame elsewhere on what seems to be a widespread problem, that DELL should face.
I am wondering whether you still have this monitor and whether you did actually find a solution, because I'm near giving-up on my 2709w. I have enjoyed it thoroughly until this problem.
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 13th, 2012 08:00
I wish I could help but we only validate the standard HDMI to HDMI cable or DP to DP cable on Windows PCs. We do not test the mini-DP to HDMI adapters nor do we test Dell monitors with apple platforms. We do not have any apple product in our labs. You should check the apple Discussions Forum for help from other apple users with our products.
Geigers
2 Posts
0
January 13th, 2012 09:00
Actually I suspected an answer like this. But why should I move to an Apple board, if I have no problems at all with my macbook? Again; I can hook up the macbook with this cable adapter combination to four different (none Apple branded) monitor/tv devices without any trouble. The only one that makes trouble is the 2709w!
OK, let us assume I use a common Windows PC without any adapter involved, what advise would you give me then? Could this be a firmware issue? Where can I see what firmware my monitor has? Could the HDMI input of the 2709w generally have to high internal damping by design? Had other users reporting similar issues in the past? As I told, a 6.5 feet HDMI cable did work, but not a 10 feet cable (see my intro post)...
LewisChapman
1 Message
0
January 2nd, 2013 13:00
Hi Geigers,
I have recently also come across this problem. After throwing a lot of money into different cables, I can confirm that I just cannot get this to work!
I eventually brought myself to search online, specifically in regards to the 2709w monitor. When I came across the post you have made, I thought I was finally near an answer. After reading on I felt disgusted as to how poorly Chris has answered your question! I have actually made this account just to post this. I think that it is not right to shift the blame elsewhere on what seems to be a widespread problem, that DELL should face.
I am wondering whether you still have this monitor and whether you did actually find a solution, because I'm near giving-up on my 2709w. I have enjoyed it thoroughly until this problem.
Thank you for reading.
Lewis