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Black circles and black smears
Black circles and black smears are appearing in bottom right hand corner of screen.
I guess the monitor is dying, any help?
Unsolved
This post is more than 5 years old
6 Posts
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11570
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DELL-Chris M
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July 20th, 2007 19:00
Do they appear in safemode? Are you using the blue VGA or the white DVI?
* Click Start- Turn Off Computer- Restart
* At the blue Dell, tap F8 to bring up the Windows boot menu
* Scroll to and select Safe Mode, press the Enter key
* Select the first or only operating system, press the Enter key
Mabry
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July 20th, 2007 21:00
DELL-Chris M
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July 21st, 2007 03:00
* Turn off the monitor
* Plug the monitor power cord directly into the wall socket to remove any surge protectors or APCs from the troubleshooting equation
* Unplug the monitor video cable from the back of the computer
* Turn on the monitor
* The floating dialog box should appear on-screen (against a black background). As it floats around, do the black smear and circles appear in it? If yes, the monitor is defective
Mabry
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July 22nd, 2007 00:00
DELL-Chris M
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July 22nd, 2007 17:00
out of warranty.
* Let me check this.
Please provide me with the following information in a private message, not on the board -
Name:
Shipping address:
Phone:
Service tag number:
Order number:
20 digit PPID number on the back of the monitor:
Reason: Black circles and black smears in safemode and STFC
Mabry
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July 24th, 2007 00:00