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March 3rd, 2020 06:00
D3218HN, Dead Pixel
I purchased Dell D3218HN monitor on yesterday (March 2, 2020). Today (March 3, 2020) I checked my monitor and found two dead pixels (one near left bezel and another at the bottom of the screen). Images are attached herewith.
Please help.
Regards
Kaushik Ghosh
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DELL-Chris M
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March 3rd, 2020 08:00
This D3218HN originally shipped from Dell on August 12, 2019 to a seller in India. Those are "Dark or dead pixel defect". Please read the Dell policy, "Dell Display Pixel Guidelines".