Thanks for the quick reply. I have done what you suggested and "The floating 'Dell Self-test Feature Check' dialog box" appears for a few seconds and then goes off again. If I use the on/off button to turn the monitor off and then on again I just get "The floating 'Dell Self-test Feature Check' dialog box" to appear again for a few seconds. The same thing happens if I unplug the power cord then plug back and use the on/off button.
Thanks for the quick reply. I have done what you suggested and "The floating 'Dell Self-test Feature Check' dialog box" appears for a few seconds and then goes off again. If I use the on/off button to turn the monitor off and then on again I just get "The floating 'Dell Self-test Feature Check' dialog box" to appear again for a few seconds. The same thing happens if I unplug the power cord then plug back and use the on/off button.
DELL-Chris M
Community Manager
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56.9K Posts
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August 9th, 2010 06:00
With the monitor disconnected from the PC, just plug the monitor power cord into the wall socket, power the monitor on. Does anything appear?
pkmci
4 Posts
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August 9th, 2010 11:00
DELL-Chris M,
Thanks for the quick reply. I have done what you suggested and "The floating 'Dell Self-test Feature Check' dialog box" appears for a few seconds and then goes off again. If I use the on/off button to turn the monitor off and then on again I just get "The floating 'Dell Self-test Feature Check' dialog box" to appear again for a few seconds. The same thing happens if I unplug the power cord then plug back and use the on/off button.
I have gone to the Dell Solving Problems- Dell™ SE198WFP Flat Panel Monitor User's Guide at http://support.dell.com/support/edocs/monitors/SE198WFP/en/solve.htm#Troubleshooting%20Your%20Monitor and tried what was suggested.
Thanks,
PM
DELL-Chris M
Community Manager
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56.9K Posts
0
August 9th, 2010 15:00
It's defective. If under warranty, get it replaced.
Garth.Quaid
4 Posts
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November 10th, 2010 15:00
Thanks for your instruction! Now I got it.