P2312H, Surface Pro 7, blanking screen, poor resolution

Question

Recently, my Dell monitors have been flickering, and occasionally going blurry (see image below).  The flickering consists of the screen going black for a couples of seconds, then coming back.  Sometimes, the text goes blurry.  Pulling the blurry windows to the other monitor shows a normal display.  This seems to alternate between the two monitors and always seems to occur in the monitor I am working in. I have been using the same configuration for several years now, however this issue started about a month ago. I have run sfc/scannow and returned no issues. I have updated the windows 10 OS and device manager reports the drivers are the latest version is installed.  Any ideas how to fix this? --- System information: Monitors (2), Dell P2312H using HDMI input in a dual monitor configuration. Microsoft Surface Pro 7, Windows 10 Professional - 64 bit, 16GB RAM, 1TB Solid State Drive -  with Microsoft Surface Pro docking station

DELL-Cares · Answer

We tried reaching you on a private message asking for the P2312H Service Tag or the 20 digit serial number but did not receive a response. Please feel free to reply to the private message whenever you are available.

Jgreg77 · Answer

I did reply, and the monitors are out of warranty.  While I agree this is true, I am still hoping that the community can help with the blanking screen, and poor resolution issue.

Monitors

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