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Dell ST2310
I bought a Dell ST2310 in 2009. I started experiencing problems reciently. I have red lines all over anything black. And green dots all over anything white. I initially thought it was a GPU problem, but when I plugged in another Monitor, it was in fact the Monitor.
I looked everywhere and could not find anything about warranty on the ST2310. Would mine still be under Warranty?
I am rather mad that after only a couple years, it is broken already.
DELL-Chris M
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August 22nd, 2011 07:00
It all depends on what warranty you purchased. Send me the order number via private message and I will look it up.
amitavo
2 Posts
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July 1st, 2012 17:00
tell me about it!
my ST2310 is just 2 years old and it has gone kaput! its dim, and flickers.
i had a 1 year warranty...evidently, dell has different warranty periods for different monitors...way to make things simpler!! (i thought i was getting a 3 year warranty when i bought it)
i talked to customer support, and they had the gall to say that 2 year is plenty time for a monitor and that monitors work 2-10 years!!! thats a broad range...HWAT I GOT WAS A LEMON! i probably could have gotten a better monitor locally which would work longer than 2 years..
I AM NEVER GOING BACK TO DELL AGAIN. if something has to go wrong in 2 short years and for the money i paid...i would take my business elsewhere!!
amitavo
2 Posts
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September 4th, 2012 13:00
since i bought this via credit card, and most credit cards offer 1 years extended warranty, i was able to get my money back. i havent gotten it fixed yet, but i think the cclf lights need to/can be replaced...it should come out to 60-100 bucks at a repair shop from what i gathered online. the blubs themselves are cheap, its the labor which costs...or you can DIY.
awburnfan
3 Posts
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September 4th, 2012 13:00
I am having the same trouble with my 2 yo monitor. Did you ever find a fix? My monitor is extremely dim.