I tried exactly this. Weight without the stand is within the specs of the msa14 but the angle spring just does not have enough resistance. The arm seems strong enough but the monitor will droop forward. The specs need to be adjusted and there is no excuse for Dell not listing better compatibility with their own products.
U3011 = Too heavy. I would say 15lbs max else the monitor will droop forward.
I don't have a problem with the arm coming down but I do have a problem with the spring that holds the monitor at the right angle? Does yours really suppor the u3011? Can you adjust the angle of the monitor?
The spring in mine was far too weak to do the and the tilt angle makes the monitor fall. Could you take some pictures?
I didn't really want to reply because I did not want to help Dell sell their MSA14. I was really annoyed by Dell's sales when I was trying to find out if MSA14 would support U3011. The sales knew nothing about MSA14 and just kept referring me back to the product page for more information. He didn't even bother looking up the maximum weight the arm can support or how heavy U3011 is. He then just wanted to finish the conversation by keeping asking if there is anything else he could help again and again. Of course there is something you can help. How about trying to answer my question? Come on, Dell. How can you sell a product if you can't even provide enough information about it on your own website and with your own sales force?
Anyway, I am replying now because I want to help U3011 owners. I too had a big headache finding a monitor arm that is affordable and provides me enough height for U3011. Humanscale's M8 is way overpriced and Ergotron's MX simply does not provides enough height that I am looking for. Other heavy duty monitor arms in the market just look too ugly to me.
So I decided to take a gamble and bought MSA14 from Amazon (due to their excellent return policy). It turned out that the arm does support U3011. The arm looks to be strong enough and the monitor does not fall forward after I adjust the tension screw by following the manual. So to answer the question, yes, MSA14 does support U3011. But please do yourself a favor, don't buy it from Dell.com. Get it from Amazon or Wal-mart. Both of which have a better price and return policy anyway.
parawizard
14 Posts
0
December 14th, 2014 11:00
Hello,
I tried exactly this. Weight without the stand is within the specs of the msa14 but the angle spring just does not have enough resistance. The arm seems strong enough but the monitor will droop forward. The specs need to be adjusted and there is no excuse for Dell not listing better compatibility with their own products.
U3011 = Too heavy. I would say 15lbs max else the monitor will droop forward.
parawizard
14 Posts
0
December 18th, 2014 14:00
I don't have a problem with the arm coming down but I do have a problem with the spring that holds the monitor at the right angle? Does yours really suppor the u3011? Can you adjust the angle of the monitor?
The spring in mine was far too weak to do the and the tilt angle makes the monitor fall. Could you take some pictures?
chentim
2 Posts
0
December 18th, 2014 14:00
I didn't really want to reply because I did not want to help Dell sell their MSA14. I was really annoyed by Dell's sales when I was trying to find out if MSA14 would support U3011. The sales knew nothing about MSA14 and just kept referring me back to the product page for more information. He didn't even bother looking up the maximum weight the arm can support or how heavy U3011 is. He then just wanted to finish the conversation by keeping asking if there is anything else he could help again and again. Of course there is something you can help. How about trying to answer my question? Come on, Dell. How can you sell a product if you can't even provide enough information about it on your own website and with your own sales force?
Anyway, I am replying now because I want to help U3011 owners. I too had a big headache finding a monitor arm that is affordable and provides me enough height for U3011. Humanscale's M8 is way overpriced and Ergotron's MX simply does not provides enough height that I am looking for. Other heavy duty monitor arms in the market just look too ugly to me.
So I decided to take a gamble and bought MSA14 from Amazon (due to their excellent return policy). It turned out that the arm does support U3011. The arm looks to be strong enough and the monitor does not fall forward after I adjust the tension screw by following the manual. So to answer the question, yes, MSA14 does support U3011. But please do yourself a favor, don't buy it from Dell.com. Get it from Amazon or Wal-mart. Both of which have a better price and return policy anyway.