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56909
December 30th, 2015 10:00
E2414H, Windows 10, compatibility?
My 6 yr. old Acer 20 in. flat panel died and I bought the E2414H from Office Depot. Started to upgrade from Windows 7 to Windows 10 and received message a that the monitor is not compatible with Windows 10. There were no indications on the box or paper work that came with it saying that it was not compatible and sales rep at OD did not say anything which is normal to get the sell. Is there anything I can do or did i waste my money? I haven't found anything on this site nor anywhere else to help. This is my last computer to upgrade to Windows 10.
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DELL-Chris M
Community Manager
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56.9K Posts
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December 30th, 2015 10:00
Here is the E2414H User's Guide. Below you can see the drivers offered =
Even though we never provided Windows 10 specific drivers, you should still be able to use the E2414H at its default resolution of 1920x1080.
qekmike
2 Posts
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January 2nd, 2016 01:00
The monitor's resolution is set at 1920x1080, but it won't let me download because the monitor is not Windows 10 compatible. My laptop has 10 on it and monitor works fine with it but my PC doesn't and I want to download the upgrade but I get the error message about the monitor.
DELL-Chris M
Community Manager
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56.9K Posts
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January 2nd, 2016 08:00
You should post on the Windows 10 board and ask if there is some workaround for this.