2 Intern

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1.5K Posts

January 19th, 2009 09:00

We don't do internal repairs on monitors in the field so there is no reason for any of our phone techs to be trained or know how to open a monitor.

3 Apprentice

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4.6K Posts

January 20th, 2009 04:00

How old is the monitor (I'm thinking warranty, obviously)... why do you need to open it in the first place... and are you qualified/will you know what you're doing, if you do find out how to open it, 'coz there's some dodgy 'stuff' inside monitors?

3 Posts

January 20th, 2009 07:00

So it means warranty is over 3 years and 2 months and you can throw away a 1200 $ screen.

Yes that was the price in germany, and the result is that i have now a new one "noname " with 3 years warranty.

I have opened the dell now . For interested people.

removing the stand, removing the 4 screws on the backsite, removing the frame from the LCD ( frontside ) with a flat screwdriver ( relative high force is necessary ) after that you see a few more blocking points after that you can remove the chassis / frame.  

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