Community Manager

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56.9K Posts

April 22nd, 2011 15:00

steviejones133,

Download the driver here. There are instructions on that page.

April 22nd, 2011 16:00

Chris.

I tried doing exactly that. Just had windows tell me that I had the most up to date driver and then it cancelled out. Its still showing as running a microsoft driver.

Any ideas?

Community Manager

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56.9K Posts

April 23rd, 2011 06:00

You have to force it.

* Open the Device Manager
* Click the icon left of Monitors
* Double click the monitor listed
* Click the Driver tab
* Click the Update Driver button
* Click No, not at this time
* Click Next
* Dot Install from a list or specific location
* Click Next
* Click Don't search. I will choose the driver to install
* Click Next
* Click Have Disk
* Click Browse and navigate to where the three files are now
* Click the monitor inf file
* Click Open
* Click OK
* Click Next
* Click Finish
* Now the Device Manager- Monitors should show your monitor

April 23rd, 2011 06:00

Thanks for the reply Chris. I finally got it to install last night using the method you posted. I did have to trawl the web to find out how to do this. Managed to find it here on the forums.

 It seems ok now as shows in device manager/drivers and the driver is listed as 3.0.0.0 dated 01/03/2010

Now, one last question. when I go into device manager, when I left click the icon to expand monitors, I have the Dell U2410 listed and also a Generic PnP Monitor aswell......

Do I leave the Generic PnP Monitor or does it need to be unistalled or what? - I presume its nothing to do with my internal laptop dislpay?

Its not a pop at you but the instructions that came with the monitor for setting up and installing the drivers was fairly pathetic. Assuming that the only way to install thie driver is to force install it, this should be documented somehwere but it isnt. Just a "heads up" for someone over at Dell to actually put instructions in the box that do actually assist with installation / setup.

 

 

Community Manager

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56.9K Posts

April 23rd, 2011 21:00

You could click on the generic and see if you can force the U2410 driver on it. If not, then it must be the laptops.

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