* Open the Device Manager (Press the Windows key and the Pause-Break key, Click the Hardware tab and the Device Manager button)
* Click the plus by Monitors
* Right click the Monitor listed
* Click Update Driver
* Click No, not at this time
* Click Next
* Click Install from a list or specific location
* Click Next
* Click Include this location in the search
* Click Browse
* Navigate to where the downloaded files are located
* Click OK
* Click Next
* Click Finish
* Click Start- Turn Off Computer- Restart
* Turn off both your PC and monitor
* Disconnect the monitor from the PC (both the white DVI and the blue VGA)
* Turn the monitor on
* The floating Dell red/green/blue/white dialog box should appear on a black background
If the issue is not present in the STFC (Self-Test Feature Check), the issue is with either the video card driver or the video card itself. If it is present, the monitor is faulty.
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 7th, 2007 03:00
* Open the Device Manager (Press the Windows key and the Pause-Break key, Click the Hardware tab and the Device Manager button)
* Click the plus by Monitors
* Right click the Monitor listed
* Click Update Driver
* Click No, not at this time
* Click Next
* Click Install from a list or specific location
* Click Next
* Click Include this location in the search
* Click Browse
* Navigate to where the downloaded files are located
* Click OK
* Click Next
* Click Finish
* Click Start- Turn Off Computer- Restart
ItsMikeh
8 Posts
0
January 10th, 2007 05:00
Any ideas on what to do next?
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 10th, 2007 11:00
* Turn off both your PC and monitor
* Disconnect the monitor from the PC (both the white DVI and the blue VGA)
* Turn the monitor on
* The floating Dell red/green/blue/white dialog box should appear on a black background
If the issue is not present in the STFC (Self-Test Feature Check), the issue is with either the video card driver or the video card itself. If it is present, the monitor is faulty.