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October 4th, 2010 16:00

Monitor Warranty Status Tool

Is there a way to check online whether or not a monitor is under warranty using just the serial number? I can look up the status of systems by using the service tag, but would like to check monitors as well.

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October 4th, 2010 22:00

Nope. If purchased bundled with a PC, the monitor uses the PC warranty. Otherwise, we would look up the monitor order number to check the warranty status.

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January 18th, 2017 18:00

Dell needs to reconsider this policy.

I work for Google and Google has bought a large number of Dell monitors over the years. They were not a part of a desktop system and have no "Service Tag" associated with them.

If we can't find a way to claim warranty service on Dell monitors perhaps we should not buy any more of them.

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January 19th, 2017 14:00

Larry4Google,

Are you aware that you replied to a 7 year old thread?
* Go back to the top of this Monitor board
* Open "FAQ Monitor"
* Open "Monitor warranties and replacement instructions"

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