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Monitor goes into power saving mode
I have a client with an Inspiron 660 and while working on it the monitor goes into power saving mode. Using a different monitor has the same results. Now here's the catch, the motherboard was replaced with the same results so Dell sent her another computer. After setting up the new computer things seemed to be OK for about 30 minutes then the new computer went into power saving mode. Again with a different monitor getting the same results. Any thoughts?
DELL-Sandeep P
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April 12th, 2013 14:00
Hi TimMcKinney,
Welcome to the community.
Please let us know the version of windows and video card installed on the system. Kindly check the system with a different video cable as well.
Once the system enters into power save mode please let us know the colour of leds on the tower.
If you have any further queries, please feel free to contact us.
Thanks and Regards
Sandeep P
#iworkfordell
TimMcKinney
2 Posts
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April 12th, 2013 14:00
The first computer was Waindows 7 and the second computer was Windows 8.
I replaced the video cable today and that seemed to correct the issue.
DELL-Sandeep P
1.5K Posts
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April 16th, 2013 14:00
Hi TimMcKinney,
Its great to hear that issue with the system has been resolved to your satisfaction. If you have any queries in future feel free to contacts us.
Thanks and Regards
Sandeep P
#iworkfordell