Best of luck with this, I would have thought there must be a solution to this but I never found it :( As this monitor was about 5-6 years old and only about 15" I decided it was easiest, and probably a good time to upgrade it but I hope you can find a cheaper solution than that. It seems crazy that something as seemingly harmless as restore factory defaults could cause this.
Here is a synopsis: It seems that lowering the 'Brightness' and 'Contrast' fixes things. The problem is, you can't see the menu without the backlight. However, try this, as it worked for me:
Have monitor turned on and plugged into computer. Boot up the computer so that a signal is being sent to the monitor. My monitor would flicker to life everytime there was a resolution or refresh rate change. But then the backlight goes out and the screen goes black after only a couple seconds. The 'green' power light was still on, just the screen was black. You can only get to the menus when a signal is being sent from the computer to the monitor, so it needs to be on. For my monitor the brightness needs to be at 60 or below for the backlight to stay on. The default factory settings are too high for my montior as they are above those numbers. Once your computer is all booted up, you can change the monitor settings.
Notice you have four buttons on the bottom of the unit: ( - ) Menu ( - ) minus ( + ) plus ( 0 ) power
Hit these buttons in order to lower the 'Brightness' and 'Contrast': Press ( - ) minus -- enters 'Brightness' and 'Contrast' menu Press ( - ) minus -- moves hightlighted option down to 'Brightness' Press ( - ) Menu -- selects 'brightness' as option to change Press ( - ) minus several times -- each press moves the brightness down 1-100. Press ( - ) Menu -- sets the new level.
Press ( - ) minus -- moves hightlighted option down to 'contrast' Press ( - ) Menu -- selects 'contrast' as option to change Press ( - ) minus several times -- each press moves the contrast down 1-100. Press ( - ) Menu -- sets the new level. Press ( - ) minus -- moves hightlighted option down to 'Exit' Press ( - ) Menu -- selects to exit the menu. Press ( 0 ) power -- turn off monitor Press ( 0 ) power -- turn on monitor
When I adjusted the number above 60, the problem returned.
shash1
2 Posts
0
May 30th, 2010 01:00
Best of luck with this, I would have thought there must be a solution to this but I never found it :( As this monitor was about 5-6 years old and only about 15" I decided it was easiest, and probably a good time to upgrade it but I hope you can find a cheaper solution than that. It seems crazy that something as seemingly harmless as restore factory defaults could cause this.
Gotluv4u
2 Posts
0
May 30th, 2010 01:00
OMG, I'm having the same problem. Were you able to find a solution? Can anyone reading provide me with a solution short of buying a new flat screen?
Thanks in advance.
gegojm
1 Message
0
September 5th, 2010 13:00
I had the same problem and I found the solution at the following link:
http://www.plex86.org/dell/Dell-LCD-Touch-Screen-E153FPTc-will-not-stay-on--blank--black-screen.html
Here is a synopsis:
It seems that lowering the 'Brightness' and 'Contrast' fixes things. The problem is, you can't see the menu without the backlight. However, try this, as it worked for me:
Have monitor turned on and plugged into computer. Boot up the computer so that a signal is being sent to the monitor. My monitor would flicker to life everytime there was a resolution or refresh rate change. But then the backlight goes out and the screen goes black after only a couple seconds. The 'green' power light was still on, just the screen was black. You can only get to the menus when a signal is being sent from the computer to the monitor, so it needs to be on. For my monitor the brightness needs to be at 60 or below for the backlight to stay on. The default factory settings are too high for my montior as they are above those numbers. Once your computer is all booted up, you can change the monitor settings.
Notice you have four buttons on the bottom of the unit: ( - ) Menu ( - ) minus ( + ) plus ( 0 ) power
Hit these buttons in order to lower the 'Brightness' and 'Contrast':
Press ( - ) minus -- enters 'Brightness' and 'Contrast' menu
Press ( - ) minus -- moves hightlighted option down to 'Brightness'
Press ( - ) Menu -- selects 'brightness' as option to change
Press ( - ) minus several times -- each press moves the brightness down 1-100.
Press ( - ) Menu -- sets the new level.
Press ( - ) minus -- moves hightlighted option down to 'contrast'
Press ( - ) Menu -- selects 'contrast' as option to change
Press ( - ) minus several times -- each press moves the contrast down 1-100.
Press ( - ) Menu -- sets the new level.
Press ( - ) minus -- moves hightlighted option down to 'Exit'
Press ( - ) Menu -- selects to exit the menu.
Press ( 0 ) power -- turn off monitor
Press ( 0 ) power -- turn on monitor
When I adjusted the number above 60, the problem returned.