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November 21st, 2013 13:00

New U3014, A02

Dell delivered an A02 instead of the A03, brand new not from outlet! I waited and waited and waited to order my new Dell U3014. I finally thought the A03s were shipping. I tried my best with Dell to figure this puzzle out. Well I ordered last week, and I received my Dell U3014 monitor today. I am so incredibly upset, it is an A02! I am going to send it back and wait another 4 months until Dell is finally shipping a working monitor, which is only the A03 at this moment. Dell you make it so incredibly hard to like you guys! And I spent hours through the Dell online chat and on the phone, and the forum!

 

 

2 Posts

November 21st, 2013 13:00

Just so everyone know. I received a new stock today.

Shipped from Dell Nov 20th. 2013.

Revision A02. Manufactured in Aug.

So I would assume by next month or early next year. It'll definitely be A03 by then.

This was in the US.

Community Manager

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54.2K Posts

November 21st, 2013 13:00

Mesonto,

From what country was the U3014 ordered?

5 Posts

November 21st, 2013 19:00

I ordered it from Canada. I was told several times that the A03s were shipping in Canada. Of course I received an A02.

Secondarily to this issue, I have to say that Dell SHOULD NOT be selling the A02s. All the problem that people list in these forums are easily seen. The A02 is clearly a defective monitor. 

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