No display after boot up?

Question

Hi I have been having an intermittent problem with no display after booting up my computer. This problem started about a couple of months ago when I had a system crash. After rebooting there was no display. So I rebooted again and it was fine. this happend quite a few times. But now it is happening a lot more when I just boot the thing up, or if I restart my pc. It also seems to take a lot more attempts to boot the thing up before I get my display back. On some occasions I get the Dell startup screen, followed by the Windows XP screen. I eagearly await the blue welcome screen, and nothing happens. The screen just goes blank. Sometimes I get a message stating 'In power save mode' (which is odd as I have this disabled) I am very frustrated, and would gladly welcome any advice if anyone has had this problem, or any ideas? My system is:Dimension 8300Dell 20FP MonitorPentium 4 3GHZ 800FSB1GB DDR RAMATI 9800 PRO Grahics card Many thanks.

DELL-Jesse L · Answer

MESSG,

Thank you for using the Dell Community Forum.

You may need to get the monitor replaced. It sounds like it may be defective.Email support@dell.com and have them replace it for you.

Message Edited by DELL-Jesse on 05-19-2004 12:06 PM

MESSG · Answer

Seriously? I've only had the system for about 8 months.

DELL-Donald K · Answer

Are you using a Flat Panel Monitor via DVI digital connection?? If so, then you may need to upgrade the video driver & possibly reset an EEPROM in the LCD.

http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=33721

Message Edited by dageezerus on 05-19-2004 08:34 PM

DELL-Jesse L · Answer

MESSG,

I have emailed you the DVI zip file. Install it to see if that may resolve your issue. Please edit your Dell Forum Profile and include your system service tag.

Message Edited by DELL-Jesse on 05-20-2004 07:09 AM

MESSG · Answer

Thank you for your replies. I will try The DVI file and let you know.

MESSG · Answer

Ok

The DVI file didn't make any difference.

I have installed the latest ATI drivers and it seems to be ok at the moment.

Which begs the question. Why was I having this problem for the past couple of months? Where it previously had been fine.

Is there a problem with my Monitor?

Thanks

DELL-Donald K · Answer

If you are using an ATI card, then there is a setting an advanced Dispaly propeerties, to lower the DVI refresh rate on high resolution LCD's

Monitors

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