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OptiPlex 270 and 1703 FP and Nvidia issue
We are having an issue after we rolled out 20 new 270's with the monitor freezing/crashing into some sort of frenzy...(red, black, white lines vertically all over the monitor) The only way to fix the issue is to turn the pc off or vnc into the pc and shut it down. When the pc boots back up the monitor is fine.
This is happening for no apparent reason...we have disabled power save in windows, disabled screen saver in windows, set the monitors to every single resoultion and refresh rate. I have downloaded the newest Nvidia drivers for the video card.
Still no luck. The monitor just 'craps' out at various times as well. Many times it will be while the pc has sat for an hour or just in the middle of someone working on there pc.
Any information would be greatly appreciated!!
Russ
This is happening for no apparent reason...we have disabled power save in windows, disabled screen saver in windows, set the monitors to every single resoultion and refresh rate. I have downloaded the newest Nvidia drivers for the video card.
Still no luck. The monitor just 'craps' out at various times as well. Many times it will be while the pc has sat for an hour or just in the middle of someone working on there pc.
Any information would be greatly appreciated!!
Russ
DELL-Jesse L
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June 23rd, 2004 18:00
pditty97,
Thank you for using the Dell Community Forum.
Is this happening with more than one 1703fp monitor?
pditty97
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June 23rd, 2004 19:00
DELL-Jesse L
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June 24th, 2004 13:00
pditty97,
It very well could be the video card causing this to happen. Try putting a few of the monitors on other systems to see if the problem follows the monitor. If so, you need to contact Dell to have the troubleshoot and resolve the issues you are having with these systems and replace the bad parts.
njpayne
22 Posts
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June 29th, 2004 00:00
Is this with the analog or digital video cable? We have a very similar problem on GX270 w/nVidia AGP video card and 1801fp monitors if we use the digital cable, but have not been able to reproduce the problem when we change to the analog cable on the workstations.
Nick Payne
pditty97
7 Posts
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June 29th, 2004 10:00
Thanks,
Russ
pditty97
7 Posts
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June 30th, 2004 10:00
Contacting dell AGAIN and demanding some sort of rebate on these machines!! This is absoultely uncalled for...
pditty97
7 Posts
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July 14th, 2004 14:00
adgross
5 Posts
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September 27th, 2004 19:00
Did you have any luck with the new monitor or video card? I am seeing the same problem on the same hardware.
Thanks,
Andy
pditty97
7 Posts
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September 28th, 2004 10:00
I was actually able to resolve the problem by uninstalling the old drivers for the nvidia video card and then I booted the pc to the floppy drive that had the DVI monitor flash tool from dell on a floppy and then i had to reinstall the latest greatest nvidia drivers from nvidias website.
let me know if you have any other questions,
thanks,
Russ
pditty97
7 Posts
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October 13th, 2004 13:00
KEEP EM' COMING TO ME PEOPLE... it sure looks like dell doesn't know what they are doing...
blyswmn
3 Posts
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November 1st, 2004 15:00