Thanks for sending the pics, however the pics only show the upper right corner of the screen. Does this shading appear across the whole monitor or just the upper right? Would you be able to send another pic showing the whole monitor while this is happening? Thanks.
We will continue working with you in Private Message so that your personal information is not exposed to the public.
DELL-Chris M
Community Manager
•
56.9K Posts
•
232.1K Points
0
August 22nd, 2019 08:00
Post pictures of the P2415Q when disconnected from all video card cables and running the stand alone Built-in Diagnostics (page 44).
WaferGuy
4 Posts
0
August 22nd, 2019 22:00
Hi Chris,
Below is BiD test results. As you can see, the frame border shading can be seen in all 5 color test pattern. What do we do next?
WaferGuy
4 Posts
0
August 25th, 2019 17:00
Hi Dell folks,
My monitor is like a CRT (cathode ray tube) now! What do I suppose to do next?
robert p
6 Operator
•
9.4K Posts
0
August 26th, 2019 04:00
Hi WaferGuy,
Thanks for sending the pics, however the pics only show the upper right corner of the screen. Does this shading appear across the whole monitor or just the upper right? Would you be able to send another pic showing the whole monitor while this is happening? Thanks.
We will continue working with you in Private Message so that your personal information is not exposed to the public.
Regards,
Robert
WaferGuy
4 Posts
0
August 26th, 2019 06:00
Hi Robert,
Thank you for your reply!
As you can see from below picture, the border pattern covers the whole screen! Not just the 4 corners.