From a warranty perspective, there is nothing that Dell can do because this monitor passes our manufacturer specifications for color performance and overall uniformity. The only way to get a closer match is to purchase monitor calibration hardware and software.
I want to know is the problem from my unit or this is the real colors from P2417h ?
for hardware calibration it is very expensive in our country is there any way to get the "icc" profile or every monitor has its own customization of colors ?
Every monitor has unique color settings. There is not a generic ICC that fits all. They are all calibrated at the factory but the values will be different.
Yes, better, unknown. But, the reseller may refuse an exchange and take the same stance that Dell does, that this monitor passes our manufacturer specifications for color performance and overall uniformity.
but the colors isn't good actually the monitor doesn't show the real colors what can I do about this ? is the only way to purchase a hardware calibration device which is more expensive than the monitor itself? no other solution??
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 5th, 2017 06:00
From a warranty perspective, there is nothing that Dell can do because this monitor passes our manufacturer specifications for color performance and overall uniformity. The only way to get a closer match is to purchase monitor calibration hardware and software.
moonwalker92
4 Posts
0
September 5th, 2017 06:00
I want to know is the problem from my unit or this is the real colors from P2417h ?
for hardware calibration it is very expensive in our country is there any way to get the "icc" profile or every monitor has its own customization of colors ?
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 5th, 2017 16:00
Every monitor has unique color settings. There is not a generic ICC that fits all. They are all calibrated at the factory but the values will be different.
moonwalker92
4 Posts
0
September 5th, 2017 21:00
so If I asked the resseler for exchange and get a new one will I have have a different colors ? maybe better ?
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 6th, 2017 06:00
Yes, better, unknown. But, the reseller may refuse an exchange and take the same stance that Dell does, that this monitor passes our manufacturer specifications for color performance and overall uniformity.
moonwalker92
4 Posts
0
September 6th, 2017 09:00
but the colors isn't good actually the monitor doesn't show the real colors what can I do about this ? is the only way to purchase a hardware calibration device which is more expensive than the monitor itself? no other solution??
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 6th, 2017 12:00
I do not know any other way.