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April 19th, 2021 17:00
P2418HT, HP Spectre, touchscreen
My P2418HT is connects and is recognized by my new HP Spectre, but I cannot turn the touchscreen on. See this image. I have tried the windows routine in Tablets and laptops multiple times with no success. Cannot "touch" the Dell monitor to activate.
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DELL-Chris M
Community Manager
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56.9K Posts
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April 20th, 2021 06:00
From the online P2418HT User's Guide, for touch to work, connect the provided USB 3.0 upstream cable from P2418HT #6 USB-B port to the PC USB-A port.
Myoho
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3 Posts
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April 20th, 2021 09:00
I will add that while I saw this reply to earlier messages....I was at a loss for which cable, i.e. pictures where insufficient and what timing was needed to make this work, computer off/on, plug in with monitor off/on etc. Worked great when I followed it out-of-the-box, but needed more advice since I hooked it up to first computer some time ago.
Thank you!
DELL-Cares
Moderator
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27.6K Posts
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April 26th, 2021 12:00
Hi,
Prajwal here from Dell community.
If you have any other questions, please reach out to us.
Regards,
Prajwal