* What specific Dell laptop model? * What operating system? * What is the P2418HZm non-private 20 digit serial number? * Slide the P2418HZm Webcam cover shutter to the left to open it * Go here and follow the instructions. The test might find "two" camera, be sure to choose the P2418HZm Webcam. If you see yourself, the P2418HZm Webcam is functioning
DELL-Chris M
Community Manager
•
56.9K Posts
0
September 15th, 2022 05:00
* What specific Dell laptop model?
* What operating system?
* What is the P2418HZm non-private 20 digit serial number?
* Slide the P2418HZm Webcam cover shutter to the left to open it
* Go here and follow the instructions. The test might find "two" camera, be sure to choose the P2418HZm Webcam. If you see yourself, the P2418HZm Webcam is functioning
gfrenkel1
3 Posts
0
September 15th, 2022 06:00
Latitude 7480
Windows 10
S/N CN-01C8RN-TV200-07P-OW7T-A10
Shutter open
The test app doesnt see my camera
gfrenkel1
3 Posts
0
September 19th, 2022 10:00
Any other advice. Any where else to ask?