7 Posts
1
1560
September 1st, 2020 00:00
P2421, Windows 10 Enterprise 64-bit, can't install driver
When trying to install the driver under Windows 10 Enterprise 64-bit (as an administrator), I get the following error message:
Any idea what's going on?
No Events found!



rowwt
4 Posts
1
December 14th, 2020 08:00
A new version dated December 14, 2020 is available (DELL_P2421-MONITOR_A00-00_KR98K.exe). And it's working!
KOPFteam
4 Posts
1
October 30th, 2020 08:00
Same here:
P2421 on fully patched W10Pro
Ralf G. R. Bergs
7 Posts
0
October 31st, 2020 01:00
Thanks for your response.
I know it can't be due to anything on my system, because it's a super clean setup with absolutely ZERO issues.
KOPFteam
4 Posts
0
October 31st, 2020 08:00
And this is what happens when I rightclick on "P2421.inf" and choose "Install":
After that there is nothing to find in any eventlog.
Ralf G. R. Bergs
7 Posts
0
October 31st, 2020 12:00
I'm getting the same error message, but in English and not in German (because I have an English OS install...)
rowwt
4 Posts
0
November 26th, 2020 01:00
The issue is the driver is not digitally signed. DELL, please fix the drivers!
Ralf G. R. Bergs
7 Posts
1
November 26th, 2020 03:00
I don't think the lack of a digital signature is the issue here. I've installed unsigned drivers countless times...
If you look at the dialog from which you created a screenshot, you will notice that the "Next" button is active. That would not be the case if Windows would actually REJECT installation.
NimbusBoy
1 Message
0
November 28th, 2020 08:00
@Ralf G. R. Bergs @rowwt @KOPFteam Hey there, I am having the same issues. Did anyone manage to find a solution or workaround?
Ralf G. R. Bergs
7 Posts
0
November 29th, 2020 05:00
Nope, I continue to fail to install the driver...
rowwt
4 Posts
0
November 29th, 2020 09:00
The Christmas may come earlier :)...
I've had a conversation with dell support. They'll look into the issue.
"Great. I appreciate your expertise. Considering the steps which you/we have already performed I will have to get this reviewed by our Product Engineering team as this may require their inputs. I will prepare a complete summary and forward the same to our product engineering team. This will require 1-2 business days to get back to you with a resolution"
Ralf G. R. Bergs
7 Posts
0
December 3rd, 2020 12:00
Those "1-2 biz days" are now over -- any response from Dell?
Ralf G. R. Bergs
7 Posts
1
December 15th, 2020 06:00
@rowwt: Confirmed.
Many thanks for letting us know.